Honor Credit Union announces phased lobby reopening plan

BERRIEN SPRINGS — As an essential service and community partner, Honor Credit Union has remained open and committed to taking care of its team and members by adhering to governmental guidelines and best practices throughout the public health crisis, according to representatives.

Now, as communities begin to gradually reopen, rebuild and reset together, the credit union is also beginning its reopening process.

Utilizing a phased approach, it began welcoming members back into our lobby on May 18, in Allegan, Buchanan, Decatur and Gwinn. The member centers in the second phase to opened Tuesday. Those include: Coloma, Urbandale. Plainwell. Berrien Springs and Stevensville.

“We plan to open the lobbies of additional Honor locations in the coming weeks once all necessary controls are in place to protect Team Honor, our members and the community,” said Halee Niemi, brand coordinator.

As additional locations reopen, impacted members can expect to receive updates through email and online channels.

Honor’s phased reopening plan is designed to ensure that our teams can continue to monitor public health recommendations, implement engineering guidelines, and utilize protective equipment. This plan, which is subject to change, allows Honor to remain flexible while reopening additional member centers over the coming weeks.

Safety precautions in place

To ensure the safety of all parties, members can expect to see the following precautionary measures in place during their next visit:

  • Sneeze guards –Plexiglass barriers will be installed at teller windows and most member specialist offices.
  • Masks/face coverings – The “Stay Home, Stay Safe” Executive Order requires face coverings to be worn in all enclosed public spaces. Honor employees will be wearing face coverings at all times when social distancing cannot occur.
  • Social distancing – Use the floor markings to maintain at least six feet apart from others while inside.
  • Occupancy limits – Honor is asking that customers ask limit themselves to only the person(s) necessary to perform the transaction. The credit union reserves the right to limit the lobby occupancy if needed.

While the plan includes a phased approach to eventually open all member center lobbies, customers can continue to use drive-thrus, ATMs and digital channels (online banking, mobile app, and mobile check deposit) to safely manage money from a distance. The Virtual Member Center will continue to be available by phone at (800) 442-2800 from 8 a.m. to 8 p.m., Monday-Friday, and 9 a.m. to noon on Saturday.

“While most account needs can be handled remotely, we know sometimes it’s easier to stop in and work with an Honor team member in-person. We are now offering a new option for members to reserve an appointment online,” Niemi said.

Some of the most popular items to book an appointment for include:

  • Account maintenance
  • Applying for a loan
  • Notary/signature guarantee
  • Open additional accounts
  • Wire transfers and more

Appointments can be booked for up to 60 days in advance. For basic teller transactions (check and cash deposits), appointments are not needed at any time.

“The safety of our team, our members, and our communities remains our top priority,” said Scott McFarland, Honor’s CEO. “As our communities begin to reopen, rebuild and reset, we are confident that reopening our member center lobbies using a phased approach will help create a safe environment for everyone. We look forward to seeing our members in person while practicing social distancing and taking all necessary precautions. We’re here for you, and we can and want to help. Let us know how we can serve your specific needs during this time of transition. Thanks for being a member.”

As Honor’s member center lobbies reopen to serve members, they will do so under the following business hours.

Lobby hours:

  • Monday, Tuesday, Thursday: 9 a.m. to 5 p.m.
  • Wednesday: 10 a.m. to 5 p.m.
  • Friday: 9 a.m. to 5:30 p.m.

Drive-thru hours:

  • Monday to Thursday: 8:30 a.m. to 5 p.m.
  • Friday: 8:30 a.m. to 5:30 p.m.
  • Saturday: Closed


Monday Evening club adds plaque to celebratory marker


MEC annexes back into the village limits


Edwardsburg residents open Mosquito Joe franchise


Dowagiac Union Schools Board of Education votes to start year with distance learning


Niles superintendent hosts outdoor, active meeting to discuss back to school concerns

Berrien County

Vikings assemble backpacks for students


Dowagiac resident named 2021 Cass County Miss Agriculture USA Queen

Berrien County

Girls on the Run Southwest Michigan to host virtual short film festival Aug. 19


Niles nonprofit works to keep evictions out of courts

Berrien County

Berrien County Sheriff’s Office launches internal investigation into video incident


Whitmer signs executive directive recognizing, addressing racism as a public health crisis

Berrien County

Gov. Whitmer approves $28 million in outdoor recreation development and acquisition grants

Berrien County

Arrest, use of force streamed on Facebook Live involved Berrien County deputy


Dowagiac Chamber of Commerce unveils upcoming Same Day Rewards Program


Renovation work begins on Dowagiac’s China Garden

Berrien County

Berrien, Cass County unofficial election results

Berrien County

Motorcyclist seriously injured in collision with pickup truck

Berrien County

Berrien County services work to connect homeless to housing


DUS seeks board member

Brandywine Education

Brandywine reviews reopening plan


Tin Shop Theatre to host outdoor production of ‘Into the Woods’


Under The Harvest Moon Festival canceled due to COVID-19 pandemic


Niles Township appoints acting fire chief, introduces new fire code

Berrien County

Plastic surgeon to discuss cosmetic, reconstructive procedures